10 Reasons Why The Met Has Chosen An 0300 Number
April 23rd, 2011 | 
Author: 10 Reasons Why The Met Has Chosen An 0300 Number
Last month the Metropolitan Police Service became the latest police force in the UK to choose a new 0300 telephone number: 0300 123 1212.
The organisation is using the new number as its nonemergency line and to date around half of the police forces in the UK now use nongeographic numbers like 0300 for their nonemergency calls. This is mainly because they are highly memorable and help reduce the amount of inappropriate 999 calls received; a point recently highlighted by Commander Simon Bray from the Met:
“In an average month we get about 200000 emergency calls and about a quarter of those are calls which do not require an emergency response. It is now easier to contact the Met when it is not an emergency as you only need to know this one memorable 0300 number.”
Here are 10 reasons why the Met has followed in the footsteps of other UK police forces including Durham Essex Northumbria and Staffordshire by choosing 0300:
1.They meet the needs of the public as they cost the same to call as 01/02 numbers even from a mobile research by one police force found that 75 of all their incoming calls are from mobiles.
2.There is an extensive range of easy to remember 0300 numbers available that can complement the service e.g. 0300 999 9333.
3.The public trust 0300 numbers http://www.windsortelecom.co.uk/0300numbers0303numbers.php as they are exclusively for public sector organisations.
4.Organisations can deal with callers more efficiently gain valuable information about their specific 03 number such as the fact in point 1 and ensure all calls are answered by the right person first time.
5.Its possible to record calls to 0300 numbers.
6.0300 numbers can easily move with the organisation if it relocates.
7.Organisations can control where they receive their calls by rerouting their 03 number to any UK landline or even a mobile phone easily via the web/phone.
8.Its possible to see the geographic location of callers and the busy periods of the organisation using online call statistics packages.
9.Callers can be queued meaning that all important calls will be answered.
10.They can often be inexpensive to run if you seek out the provider with the most competitive offering in the market.
It is clear that 0300 numbers are becoming increasingly popular in the public and charity sector and for all other organisations wishing to utilise the benefits of 03 then there is the
033 number range http://www.windsortelecom.co.uk/0330numbers0333numbers.php and 03 migration ranges which are currently being adopted by many companies including the BBC and Absolute Radio formerly Virgin Radio.
About the writer: Mark Guy is Public Relations Officer at Windsor Telecom in Poole Dorset. For more information call 0845 230 1660.
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